All orders ship from Australia with a flat rate $7 delivery Australia wide

When will You Post My Order?

Our goal is to get your goods on their way within 12 business hours of receiving cleared payment, although we do exclude weekends and NSW public holidays for delivery.

If you need your items urgently during or within 1 week, don't hesitate to reach out to us before placing your order.

We value your business and want to ensure a smooth shopping experience for you. If you have any questions or concerns, feel free to contact us, and we'll be more than happy to help.

Post within Australia

We use both Australia Post and Aramex Courier. If you have a preference, please leave a note at the checkout

Postage time will depend on the postcode for delivery. Use the following as a guide only. Please keep in mind that during special occasions like Valentine's Day, Easter, Mothers Day, Fathers Day, and Christmas, there might be some delays due to the high volume of orders.
We understand that sometimes you are in a hurry for your order but please bear in mind we are Regional (Hunter Valley) so we do not fall under the Express Post network and are not able to guarantee overnight or Next Day Delivery

Parcel Post to New Zealand

For deliveries to New Zealand we use Australia Post - International Express Post with an expected delivery time of 4-7 business days.

Orders over NZD$200.00 may incur customs taxes in New Zealand.
You can check if duty will be payable on your order here.
Please understand that Queen of Quirkz has no control over customs duty and any extra duties payable is the buyers responsibility

How do I track my Order?

Your order will be sent via either Aramex Courier or Australia Post (for PO Boxes and express deliveries).Once your order ships we will email you the tracking number so you can follow your parcels progress on its way to you.

You can track Aramex Orders online at Aramex Courier

You can track Australia Post Orders online at Australia Post

Return of an undeliverable orders

If, for any reason, an order is returned to us by our shipping partners, Aramex or Australia Post, due to an incorrect address or if it couldn't be collected on the second attempt, we'll need to apply a small redelivery and restocking charge of $15. This charge helps us cover the return postage costs, administrative expenses, and the cost of resending the package to you.

Our main goal is to deliver your order accurately and promptly, so please double-check your shipping details during checkout to avoid any delays or additional charges. We're here to assist you throughout the process, so feel free to reach out if you have any questions or concerns..

We recommend signing up for a free MyPost Account  which will provide SMS notifications of all your orders and allow you to redirect your order or organise a safedrop.

For Aramex you can organise redelivery and safe drop here.